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Index of Questions - Special Offers


Questions and Answers - Special Offers

How should I order the additional free products that are included in a special offer?


If you are ordering products that include free products as a part of a special offer, then please don't add them to your online order as we will automatically send these items to you.

If you do add one or more of these items you will be charged for the additional items and unless it obvious you have made a mistake we will charge you for these items and send them in addition to any free items included in the special offers.

If we are unsure if you have ordered these additional items on purpose then we will contact you to ensure the order is being fulfilled as intended. This may delay processing, so if you have ordered additional items it would be wise to advise us in the comments of the order or a seperate email so this is clear.

Special Offer - Free standard 2-3 working day delivery to mainland UK destinations for all products during the month of December. For more information please click here.
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ChemBuild Ltd are specialists in Damp Proofing, Damp Treatment, Tanking, Timber Treatment, Building Waterproofing, Structural Waterproofing, Rising Damp, Cellar Waterproofing and Cavity Drainage Membrane in the UK.
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